Anjali McQueen

Prophet 21 Training & Change Management


Anjali has led over 65 organizations through the complexities of migrating onto Prophet 21 by utilizing adaptability, patience, and her deep understanding of the system.

Anjali specializes in end user training, business process re-alignment and guiding organizations through change.

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Training

Sandesta Labs delivers a robust and proven training program tailored to your company's unique processes. Training your team to be confident and competent in using Prophet 21 enables a smooth transition with no business disruption, resulting in accurate data in the system, fewer errors, higher-quality reporting, and long-term efficiencies.

Engagement

Your team is a vital part of the transition to Prophet 21. Sandesta Labs actively engages and supports your team members, ensuring they willingly participate in the training program, contribute to process discussions, and take ownership of their own learning and change experience.

Change Management

Transitioning to a new system is a large undertaking. Processes will change, roles may change, and the system will look and feel different. Sandesta Labs coaches your team through these changes in an informed, knowledgeable, and proactive manner to instill confidence in the new way of doing business.

The 
SandestaTEC ℠  System

The SandestaTEC℠ system is our signature Prophet 21 operational readiness methodology, developed through repetition in over 65 business implementations spanning a 5-year period. 

The methodology is structured around user readiness and adoption, with a focus on enabling organizations to successfully operate in Prophet 21 on Day 1 of go live. It is a repeatable and scalable program, tailored to your unique business and team that delivers competent and confident users.

Services

Training & Adoption

In-person, instructor-led sessions with tailored lab exercises and formalized practice procedures to build muscle memory

Knowledge Governance

Building a Single Source of Truth repository for all organizational knowledge and procedures

SOPs

Creation and standardization of SOPs, training guides 
and cheat sheets

Process Mapping

Facilitation of workshops to define and formalize business processes

LMS

Building tailored learning courses for P21 go lives and onboarding new hires

AI

Building tailored operational copilots and learning tools to boost user adoption

Knowledge Base

Change Management: 
The Heart of a Successful Prophet 21 Implementation
The Power of 
“Why” 
in a Prophet 21 
Implementation
5 Questions 
Every Business 
Should Ask Before Configuring Prophet 21
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Leadership

Anjali McQueen

Prophet 21 Training & Change Management

Anjali McQueen is a Prophet 21 Training & Change Management specialist at Sandesta Labs, guiding organizations in effectively navigating change.

Sam Becker McQueen

Prophet 21 
Cloud & AI Advisor

Sam Becker McQueen is the Cloud & AI Advisor at Sandesta Labs, advising organizations on cloud migration and integrating AI into their businesses.